Resolución de Problemas
Respuestas a las preguntas más comunes sobre cómo resolver problemas típicos.
Problemas con el programa
- Can't see the roof in 3D
- Can't install the app. Error 2502 or 2503
- Project won’t open in 3D
- I can’t see the floor or ceiling in the room
- Accidentally Deleted a Project — Can It Be Restored?
- How to reinstall Planoplan app
- How to find your user ID in Planoplan
- How to find a project ID in Planoplan
- Renders take a long time to process, or the render fails with an error
Otros asuntos
- Confirmation Code Not Received
- Incorrect Email Address During Registration
- How can I (or another user) access my project from another computer?
- What happens to my projects after my pricing plan ends?
- How to make different coverings/zoning on a wall or floor?
- How to change the grid shape in a new project
- How to Share a Project with Another User
- Password Recovery
- How to cancel automatic subscription renewal
- How to Delete Your Planoplan Account
- How to Upgrade Your Pricing Plan
- Transfer of Remaining Tokens